Order & Delivery
Welcome to Norvique. Below you will find all important information about our ordering and delivery process.
Table of contents
1. Order process
- Product selection : Choose your desired products and add them to the shopping cart.
- Enter details : Fill in your personal details and shipping address correctly.
- Payment : Complete the order via our secure payment methods.
- Confirmation : After completion you will receive an order confirmation by email.
2. Processing time
- Order processing : We will process your order within 1 to 3 business days.
- Check : During this period we check availability and prepare your order for shipment.
3. Shipping
- Shipping costs : We offer free shipping for all orders within the Netherlands.
- Shipping Method : Orders are shipped via reliable carriers.
- Direct Delivery : Our products are shipped directly to you from our supplier, allowing us to offer competitive prices.
4. Delivery time
- Estimated Delivery Time : The average delivery time is 5 to 10 business days after processing your order.
- Please note : Delivery time may vary depending on external factors such as logistic delays.
5. Returns and Exchanges
- Right of withdrawal : You have the right to cancel the agreement within 14 days of receipt.
- Returns Procedure : Please refer to our Returns Policy for instructions on how to return or exchange products.
- Customer service : For questions you can contact us via info@norvique.nl .
6. Frequently Asked Questions
- Visit our FAQ page for answers to the most frequently asked questions about ordering, payment, shipping and returns.
7. Contact details
For further questions or comments, please contact us:
Norvique
Email address: info @norvique.nl
We hope to have informed you sufficiently and are ready to handle your order with care.